{"id":35527,"date":"2026-06-12T17:23:14","date_gmt":"2026-06-12T15:23:14","guid":{"rendered":"https:\/\/nui-vital.com\/?page_id=35527"},"modified":"2026-09-11T14:21:21","modified_gmt":"2026-09-11T12:21:21","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/nui-vital.com\/en\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\n
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Frequently asked questions<\/span>

Honest answers. No promises.<\/b><\/h1>

Everything about the product, use, origin and shipping \u2013 and as far as ingredients are concerned: on the product pages you will only find EU-authorised statements.<\/p><\/div>

Product & ingredients<\/h2>
Where do the noni fruits come from?<\/summary>

The noni fruits grow in French Polynesia \u2013 on Tahiti and the surrounding islands. They come from wild-growing plants and are harvested by hand.<\/p><\/details>

What is in NUI NONI Original?<\/summary>

41 % pure noni pur\u00e9e, 29 % organic red grape juice, 20 % organic pomegranate juice and 10 % organic blueberry juice \u2013 all not-from-concentrate juices (NFC), gently pasteurised. No added water, no fruit concentrate, no preservatives.<\/p><\/details>

Why not-from-concentrate juices instead of concentrate?<\/summary>

Concentrates are exposed to high heat during production. We only use not-from-concentrate juices, which are processed more gently \u2013 you can taste the difference.<\/p><\/details>

Is NUI NONI vegan, gluten-free and lactose-free?<\/summary>

Yes \u2013 NUI NONI Original is purely plant-based and free from gluten, lactose and artificial additives.<\/p><\/details>

Why the dark glass bottle?<\/summary>

Black glass protects the contents optimally from UV radiation and external influences \u2013 and is fully recyclable.<\/p><\/details>

Is the product tested for contaminants?<\/summary>

Yes. Every batch is tested in independent laboratories \u2013 for pesticides, heavy metals and other residues. What the lab analyses actually show<\/a>: read about it in the magazine \u2013 including the full test report to download.<\/p><\/details><\/div>

Use & storage<\/h2>
How do I take NUI NONI Original?<\/summary>

The recommended intake is 2 \u00d7 60 ml a day \u2013 neat, chilled, ideally in the morning and evening. Leave at least 3 hours between servings and at least 15 minutes between it and coffee.<\/p><\/details>

Is NUI NONI Original also suitable for children?<\/summary>

A reduced recommendation applies to children: from 3 years, 1 teaspoon (approx. 5 ml) a day; from 6 years, 1 tablespoon (approx. 10 ml); from 12 years, up to 2 \u00d7 30 ml \u2013 each stirred into a glass of water or juice. If you are unsure or your child has a pre-existing condition, please talk to your paediatrician first.<\/p><\/details>

How long does a bottle last?<\/summary>

At the full recommended amount (2 \u00d7 60 ml), a 750 ml bottle lasts a good 6 days; at 60 ml a day, just under two weeks.<\/p><\/details>

Does the juice need to be kept in the fridge?<\/summary>

Unopened, dry and dark storage is enough \u2013 chilled shipping is not necessary. Once opened, the bottle belongs in the fridge; chilled, the juice also tastes more rounded.<\/p><\/details>

Can I combine NUI NONI with other products?<\/summary>

The products in a NUI routine are designed to go together. Stick to the respective recommended intakes \u2013 and if you take medication, are pregnant or have a pre-existing condition, talk to your doctor first.<\/p><\/details><\/div>

Quality & origin<\/h2>
Is harvesting from wild-growing plants sustainable?<\/summary>

The noni fruits grow wild in unspoilt nature. They are harvested gently by hand \u2013 with respect for the natural cycle.<\/p><\/details>

How does NUI work with the local people?<\/summary>

We work fairly and on a long-term basis with local family businesses in Polynesia to create prospects for the people there.<\/p><\/details>

Where is it produced?<\/summary>

Testing, bottling and shipping take place in Vorarlberg, Austria \u2013 in regional businesses with high quality standards. Made in Austria.<\/p><\/details>

What does the K\u00f6lner Liste\u00ae mean?<\/summary>

Selected NUI products are listed on the K\u00f6lner Liste\u00ae \u2013 they have been tested for doping-relevant substances. This also makes them suitable for competitive athletes.<\/p><\/details><\/div>

Order & shipping<\/h2>
How long does shipping take?<\/summary>

Within Austria and Germany usually 1\u20133 working days, to Switzerland 1\u20133 and to Italy 2\u20134 working days. Orders are shipped from Austria.<\/p><\/details>

From what order value is shipping free?<\/summary>

For orders of \u20ac50 or more, we deliver free of charge within Austria and Germany.<\/p><\/details>

Which payment methods are available?<\/summary>

You can find all current payment methods at a glance here: Payment methods<\/a>.<\/p><\/details>

Are the reviews in the shop genuine?<\/summary>

Yes \u2013 we explain transparently how we collect and check reviews here: Authenticity of reviews<\/a>.<\/p><\/details><\/div>

Nothing here for you?<\/span>

Ask us directly.<\/b><\/h2>

We reply personally \u2013 by email or phone.<\/p>Contact us<\/a><\/div><\/div>\n\n\n